Despite the large volume of emails we receive everyday, we try to answer as many as we can within the same day or at latest 72 hours from receipt. Therefore if you do not receive a reply the same day please wait 72 hours to resend your message. All messages are directed to the person concerned regardless of which email is used to send the message or if the message has been mistakenly sent to the wrong person.
Only those enquiring about our services or products are authorized to send us mail. Messages deserving no reply are removed from our files.
Please try to be specific when making an enquiry else it adds to our workload and inevitably causes delay, please describe the product you need rather than using phrases such as "jute yarn, "hessian cloth", "jute bag" to mention but a few examples.
Shatabdi Centre
Level: 17, Suite: 17/N,
292 Inner Circular Road, Fakirapool, Motijheel, Dhaka - 1000, Bangladesh.
+88-02-7194661
info@ecorayltd.com, info@ecostepltd.com, sales@ecostepltd.com
Our helpline is always open to receive any inquiry or feedback. Please feel free to drop us an email from the form below and we will get back to you as soon as we can.